iMessage App Troubleshooting Guide




How do I enable Confide for iMessage if I have the main Confide app installed?

Ensure you are running iOS 10 or later and have the latest version of Confide from the App Store.

  1. Open the Messages app.
  2. Tap Arrow Button (it may already be open).
  3. Tap Apps Button
  4. Tap App Browser
  5. Tap + Store.
  6. Tap Manage.
  7. Turn the Confide switch “On”. The switch should now be green.
  8. Tap Done.
  9. Tap Confide to launch Confide for iMessage.



How do I get Confide for iMessage if I don’t have the main Confide app?

Ensure you are running iOS 10 or later.

  1. Go to getconfide.com/imessage and download the app.
  2. Tap Done to close the App Store for iMessage
  3. Tap Arrow Button (it may already be open).
  4. Tap Apps Button
  5. Tap App Browser
  6. Tap Confide to launch Confide for iMessage.



Can I view Confide for iMessage messages on my Mac or Apple Watch?

Unfortunately, you can’t. Neither Mac nor Apple Watch supports iMessage apps. You can only read the message on an iPhone, iPad or iPod touch running iOS 10 or later.




Need more help? Please email us at support@getconfide.com